Privacy
Privacy notice
Sky Limo Services is responsible for personal data processed through skylimotaxi.com for quotes, requests, bookings, payments, business enquiries and complaints.
Version 2026-08-05
Data we process
For a journey we may process name, email address, telephone number, pickup and destination address, date and time, passenger and luggage count, vehicle class, flight number, optional comments or special requirements, fare, booking reference, payment status, consent and correspondence. For a business enquiry we also process company name, city and the free text you submit. Stripe does not provide us with full card details.
Local quote and routing providers
An unfinished quote is stored temporarily in your browser session storage. Dutch address searches may be sent to PDOK. Location coordinates are sent to OSRM for route calculation. Do not submit sensitive information that is not needed for the journey.
Purposes and legal bases
We use data to prepare a quote or agreement at your request, check capacity, perform transport and payment, send confirmations, and handle cancellations, refunds and complaints. Security, fraud prevention and limited service improvement rely on legitimate interests. Records required by law are retained to meet legal obligations.
Service providers and separate partner arrangements
We use Vercel for hosting and aggregated web analytics, Supabase for booking and security data, Stripe for payments and Microsoft Graph/Microsoft 365 for email. The online booking flow does not offer partner fallback or automatically disclose journey data to a transport partner. If you separately agree to partner transport outside that flow, only necessary details are shared and the operator and responsibilities are stated as part of that arrangement.
Retention
Abandoned or failed checkout data: no more than 90 days. Ordinary enquiries: 12 months after last contact. Operational booking details: 2 years after the journey or closure unless a live dispute requires longer. Closed complaints: 2 years after closure unless a dispute requires longer. Technical and security logs: 30 to 90 days depending on purpose. Only legally required invoice, payment and accounting evidence is retained for 7 years. Data is then deleted or anonymised where feasible.
Analytics and international processing
Vercel Web Analytics is used for aggregated technical visitor information. Names, email addresses, telephone numbers and exact addresses are not intentionally sent as analytics events. Some providers may process data outside the EEA and use appropriate legal safeguards where required.
Your rights and complaints
Email info@skylimotaxi.com to request access, correction, deletion, restriction, portability or to object. We may verify your identity. You may also complain to the Dutch Data Protection Authority. A service complaint to Sky Limo is acknowledged within 2 business days; within 14 calendar days you receive a substantive response or a concrete target resolution date.
Security, ownership and changes
Access to booking data is restricted, credentials remain server-side, and Stripe webhooks use signature verification and idempotency. Sky Limo management owns privacy, deletion and complaint requests through info@skylimotaxi.com. Material changes are reflected in this notice and its version date.
Contact and business details
Sky Limo Services · KVK 62058940 · The Hague, Netherlands · info@skylimotaxi.com · +31 6 38 08 09 59
The public VAT ID and full correspondence and complaints address have not yet been published. This remains a launch blocker; Production online payment stays disabled until these details are verified and added.